Taxes, transaction costs, and delivery expenses
All USA orders are delivered by FedEx, UPS, or USPS. UPS, FedEx, or DHL are the shipping options for all overseas orders. Based on the most effective delivery method, carriers are chosen. If you don't want to leave your package alone at your front door, employ the signature service. If you do not require signature service, we are not liable for any missing shipments. If this is the case, do get in touch with us so that we can submit a claim on your behalf.
Relating to late delivery
Most packages are delivered on time. On rare occasions, orders show up after the estimated delivery date. Possible reasons for delay include bad weather, international customs clearance, epidemics, recipient address, missing room number, and apartment. When delivery is later than expected, please notify us via email (contact email). We will resolve it for you in 2 business days.
RECOVER POLICY
You accept the conditions below by using Rablove to place an order. We established these guidelines so that you are completely informed of how we handle returns and refunds. Domestic Americans are subject to these regulations.
Policy on returns within 30 days
You have 30 days from the time you receive your order to seek a return under our 30-day return policy.
Return method
The consumer includes the order number and a photo of the product's flaw in a return request email to "contact email" with the subject "Return/Refund Request." Following the assessment of the request, return labels will be sent to you via email. Clients must download and print. The consumer is responsible for packaging the returned item and shipping it to Rablove Return at 1025 Iowa St., La Porte City, IA 50651 in the United States.
Conditions for Item Return:
To be eligible for a return, your item must be unworn or unused, with tags still attached, and in its original packaging. The invoice or other evidence of purchase is also required.
When will we receive the return shipment, please?
We will email you to let you know that we have received your return shipment as soon as it arrives at our facility. The amount of time it takes to receive the returned products varies depending on your address.
Who pays the shipping costs when an item is returned?
The customer coordinates and deals directly with the carrier, and we will cover the actual cost of sending the returned item if the product is defective. Please get in touch with customer support right away if you received a damaged or incorrectly packaged item so we can fix the problem. Every purchase should be exactly what was expected and delivered. We will cover the cost of return shipping in this scenario.
If you are returning numerous goods, please ship them all back together to ensure free returns on all of them. You may be required to pay an extra shipping fee if you return the items one at a time. If a consumer is dissatisfied: This situation arises when the customer purchases the incorrect thing, the item is inappropriate, or the customer no longer likes the item. In this instance, the buyer is responsible for covering the real shipping costs. Only products in their original state with the manufacturer's label are accepted for returns.
RENEWAL POLICY
Customers may only request refunds from Rablove in the following circumstances: The items that were sent did not match the product details listed on the Rablove Shop website. The producer distributed faulty products. Due to shipment delivery, the item has been damaged. Not more than 10 days after the delivery date are allowed for the products to be opened and examined. The Rablove Shop's warranty paper should be peeled off.
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