INFORMATION WE COLLECT ABOUT PERSONS
We automatically gather certain information about your device when you access the Site, including information about your web browser, IP address, time zone, and some of the cookies that have been set up on it. Together with this, we also keep track of the specific web pages or items you view while using the site, the websites or search keywords that led you there, and your interactions with the site. We term this automatically gathered data "device information." We use the following technologies to get device information: – Data files known as "cookies" are stored on your computer or device and frequently have an anonymous, unique identification. Visit for additional details about cookies and instructions on how to turn them off.
Log files" keep track of activities on the site and gather information such as your IP address, browser type, ISP, referring/exit pages, and the date and time stamps. Web beacons, tags, and pixels are all types of electronic data that are used to store information about your usage of the site. We also get information about you when you make or attempt to make a purchase on the site, including your name, billing and shipping address, payment information (such as credit card numbers), email address, and phone number. This data is referred to as "order information" by us. In this privacy statement, we refer to "personal information" to refer to both device information and order information.
MY RIGHTS
If you live in Europe, you have the right to access the personal data we may have on you and to request its rectification, updating, or deletion. To exercise this right, please get in touch with us using the details provided below. Furthermore, if you reside in the European Union, please be aware that we are processing your information to carry out any contracts we may have with you (such as if you purchase through the Site) or in any other way to further the aforementioned legitimate business purposes. Please be aware that your information will also be sent to countries outside of Europe, such as Canada and the United States.
RETENTION OF DATA
We will keep your order information for our records after you place an order through the site, unless and until you ask us to erase this information.
CHANGES
We may occasionally amend this privacy statement to reflect changes to our practices or for other administrative, statutory, or regulatory purposes.
Transport and Delivery
When will my order be delivered?
It will take 3–5 business days to make after you place the order since we produce bespoke items by your demands. A courier service will then deliver it to your house.
What is the shipping time?
After your order has been sent, an email with a tracking number will be sent to you. Purchases shipped to the US will take between 10 and 15 business days to arrive. Orders shipping to UK destinations will take between 10 and 15 business days to arrive. Orders shipping to Australian locations will take between 10 and 20 business days to arrive.
Notice:
If the epidemic situation in your region is severe due to COVID-19, the transit time may be one and a half to three days later than scheduled. If packages are returned due to incomplete or incorrect contact information, customers are responsible for the expense of shipping them again.
What is the shipping cost?
AVERAGE SHIPPING COST:
The price of our regular shipping starts at 5.95 US dollars and will fluctuate by a fixed amount.3 US dollars based on the actual number of products and weights that are ordered.
SHIPPING FOR FREE POLICY:
We will offer a free standard express shipping service for purchases with an order value over $40 US.
How do I follow my order?
We will send you an email as soon as your order has left our warehouse to let you know it is on its way. The email address must be typed in accurately when placing the order because this email will also contain your tracking number. With this page, you may monitor your package: Enter the courier number to inquire on the website.
Will I be required to pay import taxes and customs fees?
Maybe. After the package reaches its destination country, local customs agents will assess any customs or import charges. The recipient of the package is responsible for covering these costs. Customs charges and import tariffs are not included in the price of the items you bought. Sadly, we are unable to provide you with particular tariff prices because each nation has its own customs laws and fees. The courier may return the products to DGTRY if you decline to accept the delivery fees for the things you've ordered. If this occurs, your order will be sent back to us. Although you will receive a refund, the shipping fees you paid are not covered. Bin Estrella GmbH, Pallaswiesenstraße 180, 64293 Darmstadt, Germany; Company No. 064110000; Address
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