RETURN POLICY
Cancellation
Don't return the item to the address shown on our website; instead, request the return address by contacting our customer service. Before the production or shipping of the product, we allow order cancellations. If the order is cancelled, a full refund will be given. As soon as the goods have been dispatched, we are unable to cancel the purchase.
Returns (if applicable)
We accept product returns. Customers have 14 days after receiving the merchandise to seek a refund. To be eligible for a return, your item must be brand new and in the same state that you received it. It must also be in the original packaging. To process your return, we require a receipt or other proof of purchase. Please call our customer service to double-check the address before mailing the package.
Notes
Items that are made-to-order or personalised are not eligible for a 14-day refund. The cost of shipping should be borne by the consumer if the return is their fault. The particular cost should depend on the express business you select. The consumer is not responsible for paying the shipping price if the items received are incorrect or damaged due to our fault. There won't be a restocking fee applied to consumer goods returns.
Refunds (if applicable)
We will email you a receipt message after your return has been received and is being examined. The acceptance or denial of your refund will also be communicated to you by us. After a predetermined number of days of receiving your approval, your refund will be processed, and a credit will automatically be credited to your credit card or original mode of payment.
Refunds that arrive late or don't arrive at all
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us via customer services Email. Please contact our customer service at customer services Email to get the return address.
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