Reviews of Elsiu Clothing
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Transport and delivery
Depending on the method you select, shipping time may vary. Free delivery on purchases exceeding PKR 22,712.71 Shipment through Post: 20 Business Days Shipping Express: 10 business days The final shipping charge is based on the nation or location. With USPS, FedEx, and DHL/UPS, we work together. Delivery: Please take note of the shipping update. Please let us know how you feel once you have received your package. All shipments to Canada and the United States are delayed because of the great demand and ongoing COVID-19 difficulties. All overseas shipments are now experiencing a delay, which is regrettable. Although it will take longer, every shipment will arrive. Contact customer service for a refund or other options if you have any more questions about the shipment delay.
Cancellation Policy
If you cancel your order within 24 hours of placing it, you will receive a complete refund. If you choose to cancel the order, kindly open an assistance request through Contact Us. A 10% cancellation fee is charged for purchases that are cancelled after 24 hours of purchase but before shipment. Order cancellation requests that have already been shipped out will not be honoured by us.
Return/Exchange
Although we have strict quality control procedures in place to guarantee that every product we send is in pristine condition, requests for returns or exchanges occasionally become necessary. We advise looking over your package as it arrives. Please get in touch with us right away if there is ever a damaged item, a missing item, or an erroneous item in the delivery so we can fix any issues.
Return and Exchange Policies
Please abide by the following recommendations to make the return or exchange process as simple as possible: To get return or exchange permission and a return address within 30 days after receipt, kindly get in touch with our customer care. Without authorization from customer service, we do not receive packages that have been returned. Please accept a small amount of colour and size variation; this is normal. Any goods being returned must be in brand-new, unused condition, with all original tags still attached and the protection strip on the trousers still attached.
FAQ
What Happens After I Place an Online Order?
You will get an email immediately after making a purchase that confirms your online order, the method of shipment, and the total amount that will be charged to your credit card, assuming that you supplied a working email address during the checkout process. Please be aware that when you place an order, we authorise the whole amount to verify your credit card. After three days of placing the order, your credit card is debited. You will get a full refund for the unavailable items if the product's availability changes after your credit card has been charged.
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